Transport & logistics
Frame transport contracts and shipping, from contract to collection
Agree rates and terms with your carrier once, then book shipments or schedule recurring trips priced from the contract automatically, and follow every shipment through proof of delivery, invoice and payment — one-off requests keep the quotation flow.
On the Financial and Complete plans · answering contracts is free for carriers
- A rate card by route and vehicle type
- A driver link with no sign-in
- Proof of delivery with a code, photos and signature
One frame contract instead of negotiating every trip
The shipper or the carrier proposes the contract, both sides negotiate it inside Ataam until it is accepted, and it is kept as a PDF.
Rate card
A price per route (city or region to city or region) and vehicle type, per trip or per ton with a minimum tonnage.
Extra charges
Waiting per hour, an extra drop, night work and a loading crew — at rates agreed in advance.
Terms
Validity, payment terms in days, service level (pickup lead time and on-time target), liability limits and minimum volume.
Negotiate and accept
Propose, counter with changed rates or terms, then accept or reject with a reason — with the full history of every revision and a linked conversation.
From contract to delivery
The contract is active
Once accepted it is active until its end date; it can be terminated, and it expires automatically on time.
Book or schedule
Book a shipment at the contract price right away with no quotations, or schedule a daily or weekly trip that creates the shipments for you.
Vehicle and driver
The carrier assigns a vehicle and driver from its fleet; the waybill is issued with a QR code and the driver receives the trip link.
Delivery and invoice
Proof of delivery, then the shipment invoice with approved charges, and the payment recorded and confirmed — it also shows in Collections.
Tracking and proof of delivery
Every step is logged on a timeline the shipper sees on the shipment page.
E-waybill
A waybill number and a PDF with a QR code carrying the shipment, vehicle and driver details.
Driver link
A mobile page with no sign-in: picked up, in transit, arrived, with the current location — valid for this trip only and revocable.
Receiver code
A text message with a code to the receiver’s mobile that the driver enters at delivery (when the SMS provider is enabled).
Photos, signature, location
The receiver’s name and mobile, delivery photos, an on-screen signature, and the location and time.
Partial delivery or damage
Partial delivery or damage is recorded with a required note and photos, and the shipper is notified.
Multiple drops
Up to 10 drop-off points in one shipment, each with its own proof of delivery.
Fleet and documents
For carriers: register your vehicles and drivers once and pick them when you assign a shipment.
Vehicles
Plate number, vehicle type and capacity, with registration, insurance and operating card.
Drivers
Name, mobile and driving licence; the trip link reaches the driver’s mobile by text message.
Expiry alerts
Alerts 30 days and 7 days before, and on the day, any document expires.
Transport licence
Upload your Transport General Authority (Naql) licence to show a «Licensed» badge to shippers.
Invoice, payment and reports
Shipment invoice
The contract or quoted fare plus the extra charges the shipper approved and VAT, as a PDF.
Payments
The shipper records the transfer and its reference, the carrier confirms receipt; the balance shows in Collections with reminders.
E-invoice
When the carrier subscribes to Ataam ERP, the shipment e-invoice is issued straight from Ataam.
Reports for both sides
Shippers: spend by route and carrier, and on-time rate. Carriers: revenue and trips by customer and vehicle.
Ataam does not move money or insure cargo
Payment is a direct transfer between shipper and carrier; Ataam records it and sends reminders. To insure the cargo, press «Request cargo insurance» on the shipment page and your request reaches licensed partner insurers.
Frequently asked questions
Which plan includes transport contracts?
Creating frame transport contracts and recurring trips is on the Financial and Complete plans. Answering a contract offered to you, the fleet, the driver link and proof of delivery are available on every plan.
Do one-off shipments still use quotations?
Yes. A shipment outside a contract is posted as a transport request and receives carriers’ quotations as before. A shipment under a contract is priced from the rate card and goes to the carrier directly.
How is a contract shipment priced?
The most specific route line (city before region) for the vehicle type is used: per trip, the rate times the number of trips; per ton, the rate times the weight with the minimum tonnage — then approved extra charges are added.
Does the driver need an Ataam account?
No. A secure trip link reaches the driver’s mobile to update the status and location and record proof of delivery; it expires after the trip or when revoked.
What if the goods arrive short or damaged?
The driver records a partial delivery or damage with a note and photos at delivery; the shipper is notified and it appears in the proof of delivery.
Does Ataam require a transport licence?
Carriers that upload a valid Transport General Authority licence show a «Licensed» badge, which shippers can rely on when choosing a carrier.
Get started on Ataam
Register your company for free, or talk to our team about any question.