Help & training
Ataam Academy: learn the platform with examples from your work
Short courses inside the dashboard for your company activity and your team role. Every lesson explains the stage with a worked example, then walks you through the real page step by step — you decide and act.
Available now, included in every plan
- 11 paths, 81 lessons
- A worked example with numbers in every lesson
- A short quiz and a completion certificate
- The «Companion» suggests the next step while you work
Paths
A path for every activity and every role
You see the paths that fit your company's verified activities and your team role; the other paths stay visible with what it takes to unlock them.
81 lessons in 11 paths
Buyer / contractor 12 lessons
RFQs, comparing quotations by the total and awarding, quick orders from the catalogue, receiving and recording payments.
Supplier / distributor 8 lessons
Coverage areas, products and price tiers, quoting, sales orders and deliveries, and the e-invoice.
Manufacturer 7 lessons
Price lists with minimum orders and quantity tiers, importing the range from Excel, production lead times and batch deliveries.
Subcontractor 7 lessons
The tender market and eligibility, bidding, classification, the subcontract, progress claims and guarantees.
Manpower supplier 6 lessons
Labour opportunities, offers with the right price and total, activating the engagement, timesheets and payments.
Logistics 8 lessons
Transport opportunities, quoting a trip, assigning the vehicle and driver, frame transport contracts, fleet and documents, and proof of delivery through the driver link.
Shipper: transport contracts 4 lessons
A frame transport contract with a rate card, booking shipments and recurring trips, tracking and the waybill, extra charges and payment.
Equipment rental 6 lessons
Listing equipment in «My services», coverage, daily and monthly rental pricing, and following customers.
Accountant 8 lessons
ERP connection and sync log, e-invoicing setup and issuing, purchase-order payments, subscription and receipts.
Company manager 9 lessons
Company data, activities, team roles and seats, security, «My data copy», reports and the plan.
Finance, insurance & bank partners 6 lessons
The partner profile, incoming financing and insurance requests, and issuing and following letters of guarantee.
How a lesson works
A goal, a worked example, then practice on the real page
Every lesson is short (4 to 8 minutes) and follows the same order, so learning fits into the working day.
1. Goal
One sentence on what you will master by the end of the lesson.
2. Short explanation
The stages and buttons, named as they appear on the platform.
3. Worked example
A real construction case with quantities, prices and 15% VAT.
4. «Try it now»
A tour on the real page that highlights and explains the buttons. It never presses or saves anything for you.
5. Checklist
What to check before you act, such as quantities, closing dates and attachments.
6. Check yourself
Two or three questions with each answer explained; passing completes the lesson.
| Per bag | Delivery | Total incl. 15% VAT | |
|---|---|---|---|
| Supplier A | 15.50 | 150 | 1,955 |
| Supplier B | 16.00 | Free | 1,840 |
100 cement bags: A has the lower unit price, but B's total is 115 lower.
Companion
The «Companion»: the next step at the right time
The «Companion» follows the page you work on and the document's status, and suggests the next step on a small card. It explains and highlights — you decide.
After accepting a sales order
«Next step: record the shipment — here is how…», with «Show me» highlighting the deliveries section.
After delivery
«You can now issue the e-invoice», with a link to the lesson that explains it with an example.
When an RFQ closes
«Compare and award», reminding you to compare totals including delivery and VAT.
Under your control
Hide any tip, choose «Do not show again», or turn the companion off in one click.
Progress & certificates
Clear progress, a completion certificate and team training for owners
Ataam remembers where you are in each path and counts progress only over the lessons available to you.
Resume where you left off
One button opens the last lesson you did not finish.
Certificate of completion
With a unique number and date when you complete a path, printable, with a badge next to your name on the team page.
Team training for owners
Owners and managers see each member's paths, progress, certificates and last activity.
Follows your plan and permissions
A lesson about a feature outside your plan shows locked with the plan that includes it, and does not count in the progress.
Smart guide
«Ask me» on every page
Alongside the academy, the smart guide answers your questions in your language from Ataam's curated content, opens the page or shows a step tour.
Step-by-step answers
Type «How do I request a quotation?» or «Why don't I see this page?» and get the steps right away.
Show me how
A guided tour that highlights the buttons on the page itself.
Start a course
From the «Ask me» panel, jump to the academy and the path that fits you.
Learn on your phone too
Lessons, quizzes and companion cards are designed for small screens, in Arabic and English.
- Examples and tables adapt to the screen
- Guided tours work on mobile
- Your progress follows you between phone and desktop
Included in every plan
Ataam Academy, the smart guide and the «Companion» are available to every subscriber at no extra cost, including the Basic plan. Feature lessons unlock according to what your plan includes.
Compare plansQuestions about Ataam Academy
Is Ataam Academy free?
Yes. The academy, the smart guide and the «Companion» are included in every plan at no extra cost. A lesson about a feature outside your plan shows locked with the plan that includes it.
Which paths are available?
Eleven paths: buyer and contractor, supplier and distributor, manufacturer, subcontractor, manpower supplier, logistics, shipper and transport contracts, equipment rental, accountant, company manager, and finance, insurance and bank partners — 81 lessons in total.
Can training perform a real action by mistake?
No. «Try it now» and the «Companion» only explain and highlight buttons; they never press or save anything. You perform real actions when you decide.
How do I get the completion certificate?
Complete every available lesson of the path by passing each lesson's quiz (two right answers); a «Certificate of completion» with a unique number and date appears, ready to print.
Can the company owner see the team's progress?
Yes. The owner and managers see, in «Team training», each member's paths, progress, certificates and last activity — for their own company only.
Can I turn the «Companion» off?
Yes, in one click from the card itself or from the academy page; you can also hide a single tip or bring hidden tips back any time.
Start your first lesson today
Register your company, choose your path on first login, and learn from examples that look like your work.